Terms & Conditions for Lay-Go Buildings

Review the terms of service to understand our policies and ensure a smooth, transparent experience when working with us.

Terms & Conditions

Payments, Pricing and Loss

A. Lay-Go Buildings will verbally confirm with the customer all work order details as submitted by your dealer prior to scheduling, and install buildings with options, colors, dimensions, and accessories as specified on the verbally confirmed work order submitted by your dealer. The customer is responsible for any additional costs for changes or modifications made to an order once their installation is scheduled.

B. Chain-hoist roll up doors, colored roll up doors, and cupolas cannot be removed from an order after 72 hours of the order's submission to Lay-Go Buildings. The customer is responsible for covering the full cost of these special items if they request them be modified or removed, or if the order is cancelled.

C. If modifications are requested by the customer during the installation, there will be a return trip fee of $150 incurred along with the cost of the modifications and material needed.

D. Lay-Go Buildings does not refund deposits. Deposit refunds for buildings ordered through a dealer are subject to the dealer's deposit refund policy.

E. Lay-Go Buildings reserves the right to correct any configuration, balance, or pricing errors.

F. Buildings remain the property of Lay-Go Buildings until balances are paid in full.

G. Final balance payments must be made via cash, cashier's check, money order, ACH, wire transfer, or card. Card payments will incur a 3% fee from our card processor. Personal or business checks are not accepted as a form of payment.

H. If a card, wire transfer, or ACH is being used for the final balance payment, the purchaser must remit the information to Lay-Go prior to install.

I. Lay-Go Buildings reserves the right to repossess any buildings not paid in full. If repossession is not an option, a lien will be placed on the property on which the building was installed.

J. Price quotes are valid for 30 days from the date of quotation.

K. Installations can be delayed for up to 60 days per customer request, after which pricing may be adjusted to reflect current build costs.

L. Lay-Go Buildings is not responsible for changes in scheduling due to weather, lack of permits, accidents or unexpected extended installation times from previous customers installations on the same installation route.

M. Lay-Go Buildings is not liable or responsible for any reimbursements for missed income, loss, or damages that result from rescheduling an installation.

N. The installation team will arrive in a heavy duty truck with a commercial cargo trailer, and will require clear access to the build site. If the location can not be accessed directly, and materials have to be carried in, there will be an additional labor cost.

O. Installation teams may charge customers labor fees for any additional work outside of a standard installation, including but not limited to: cutting supports to level structures, building over objects or structures (RVs, mobile homes, etc.) or for leveling adjustments to your foundation to ensure a proper leveled building install.

P. The customer agrees to pay 10% of the subtotal of their order for canceling after it has been scheduled.

Q. The customer is responsible for paying final balances for payment options that aren't RTO or financing.

General Information

A. All buildings ordered through Lay-Go Buildings are classified IBC Risk Category 1 as described by the International Building Code https://codes.iccsafe.org/s/IBC2018P6/chapter-16-structural-design/IBC2018P6-Ch16-Sec1604.5:

B. RISK CATEGORY NATURE OF OCCUPANCY
I Buildings and other structures that represent a low hazard to human life in the event of failure, including but not limited to:
Agricultural Facilities.
Certain Temporary Facilities
#1763730675231456 Minor Storage Facilities
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C. The customer is responsible for obtaining building permits and covering permit costs, if required. Permits must be remitted to Lay-Go Buildings before installations are scheduled.

D. The customer is responsible for completing any dig-safe requirements for drainage, communication, and utility lines with their local municipality prior scheduling. In addition, there should be no electrical lines within 15 feet above the build site.

E. Lay-Go Buildings is not liable for any damages to pipe, gas, water, drainage, electric, utility, or communication lines that are not properly marked by the customer or the customer’s municipal services prior to installation.

F. There's a maximum tolerance of 3" of variance allowed for non-concrete foundation leveling from outer edge to outer edge along both width and length. Customers must sign a warranty waiver if they opt to move forward with an installation where this tolerance is exceeded.

G. Site-ready images of prepared foundations are required to be sent via email or text from the customer to Lay-Go Buildings prior to scheduling a work order.

H. Build dimensions are from outer edge to outer edge of the framing. Opting for double legs will reduce the interior width and length space available by 6 inches per wall, and ladder legs will reduce the interior width and length space available by 2 feet per wall.

Lay-Go Buildings Privacy Policy

Lay-Go Buildings respects and protects the privacy of our users and we encourage other companies to join us in this effort.

What information do we collect from our users and how do we collect it?
Lay-Go Buildings collects personal identifying information from our users during:

  • Processing customer order submissions from dealers
  • Inbound phone calls to our customer service team
  • Online requests for information & forms (including our Contact Us form)

This information is knowingly provided by each customer and includes:

  • Name
  • Telephone number
  • Email address
  • Mailing address
  • Company information
  • Other related information

How we use this information:

  • To update customers on their order status via text and email
  • To update customers on changes or issues concerning their order
  • To contact customers about topics when they have expressed an interest
  • To provide customers with the information they have requested

Consent to SMS Messaging
By providing a telephone number and submitting this form you are consenting to be contacted by SMS text message. Message & data rates may apply. You can reply STOP to opt-out of further messaging. Reply HELP for more information. Consent is explicitly gathered through the inclusion of this disclosure text and forms requesting a phone number.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Our privacy pledge to you:
We will NEVER sell, exchange, or release information about you or your company (name, e-mail address, mailing address, company information, credit card data, etc.), regardless of its source, to any third parties.

WARRANTIES

Warranties are limited to the original purchaser. All warranties are void in the event of:

  • Any change, modification or addition to a structure that is not part of the original building order details, including but not limited to, plumbing, electrical work, or any modification that penetrates the original materials in any way, as well as spray foam insulation
  • Foundations that are out of level (or out of square in the occurrence of concrete foundations)
  • Damage caused by customer negligence as defined in each warranty type

The warranties disclosed are in lieu of all other warranties, explicit or implicit, without limitation. This includes any warranties implied or expressed by your retailer or 3rd party vendor. The purchaser must have an original copy of this document at the time of any claim.

90 DAY WORKMANSHIP WARRANTY
All buildings have a 90 day Workmanship Warranty, effective upon the day of installation. Lay-Go Buildings is not liable for the warranty repair of any damages or malfunctions that are the result of:

  • Installations by persons not approved by Lay-Go Buildings
  • Inclement weather
  • Foundations that are not level (or square, in the occurrence of concrete foundations)
  • Movement of structures from the original installation site by persons not approved by Lay-Go Buildings
  • Roof loads exceeding the specifications of a structure as defined by the original work order
  • Customer negligence

Items not covered by Lay-Go's workmanship warranty include, but are not limited to:

  • Items specified on the original work order that are not installed by a Lay-Go Buildings approved installation team
  • Items not provided by Lay-Go Buildings that are installed at the customer's request, such as residential doors and windows
  • #1763L7e3ak0s a6t7the5b2as3e1of4b5uil6dings installed on concrete pads that exceed the floorplan dimensions of the build
  • Minor fabrication anomalies of roll up doors, walk in doors, windows, etc. (Examples of these types of anomalies include: misplaced stickers from the product manufacturer, template punchouts for roll up door latches on sizes where latches can be installed on the exterior or interior of the door)
  • Minor color variances between different doors or windows that may have been manufactured in different batches
  • Foundation adjustments to make the base rails of the buildings level

WIND WARRANTY
Wind ratings are valid only when buildings are anchored with the appropriate anchor type for their foundation. Builds with only rebar are not covered by the warranty. Generic drawings are not automatically provided, and are available to the customer by request.

Greenhouse configurations have no Wind Warranty. When certified generic drawings are provided, or site-specific drawings are purchased, by the customer for the corresponding building, and the recommended anchoring for the foundation type is applied to the building, the following applies:

  • Buildings are rated for 140mph to 170mph 3 second bursts of wind with appropriate anchors for the selected foundation type. This value varies depending on the engineered drawing type. Consult with your dealer for details.
  • The High Wind Package increases the wind rating to 170mph 3 second bursts of wind.
  • Buildings with 3 fully enclosed sides will require supplemental concreted braces to maintain their wind warranty, as these build configurations result in increased pressure inside the structure during strong winds.

LEAK WARRANTY
Lay-Go Buildings warranties against leaks for eligible builds for 90 days past the installation date.
Buildings without Leak Warranty include:

  • Buildings exceeding 35' in length with horizontally oriented sheet metal on the roof or sides
  • Buildings on which a customer requests that walk-in doors open inwards towards the interior of the structure
  • Greenhouse configurations

RUST WARRANTY
Greenhouse configurations and builds within 40 miles of a coastline have no Rust Warranty. Penetrating the square tubing or sheet metal of a building with any metals or other material, as well as rust caused by customer negligence of regular care and maintenance, will void the rust warranty.

Manufactured 29 gauge & 26 gauge panels, as well as 14 gauge tubing, are warrantied for 10 years against rust as long as regular care and maintenance is sustained. Manufactured 12 gauge tubing is warrantied for 20 years against rust as long as regular care and maintenance is sustained.

Regular care and maintenance is defined as:

  • Regular removal of dirt and debris from sheet metal panels and metal framing of the building
  • Removal of excessive foliage that may be in constant contact with the structure

CONCRETE RECOMMENDATIONS

Lay-Go Buildings is not responsible or liable for any issues regarding foundations, and only offers the information as non-binding recommendations.

Items for Review:

  • Minimum of 4" thick slab with 3500 psi concrete
  • For lean-to base rails, concrete slabs that extend to the outer edge of each lean-to are required for anchoring
  • Plastic vapor barrier
  • 3/8" rebar on an 18" grid
  • Squared and poured to the exact dimensions of your floorplan, which is measured from outer edge to outer edge of the frame. Wood forms must be removed prior to the installation team arriving.

Foundation Work – Lay-Go Buildings does not offer any foundation work or foundation adjustments. Concrete must be level, square, and cured for at least 5 days prior to the installation team arriving.

Stub Ups – All items penetrating the slab (plumbing, electrical, security anchors, etc.) must be placed no closer than 3" from the outer edge of the concrete pad to prevent obstruction of base rail placement.

Aprons – Aprons (Ramps) are recommended for Roll Up Doors. Aprons should be the width of the door opening.

Notched Edge – Notched edges (ledges) are recommended to mitigate water from flowing into the structure by forcing the base rails to sit lower than the structure’s floor. Notches should be 1” lower than the interior floor area, and inset 3” from the outer edge of the concrete.

Niches – Niches (Small Cut-Outs) can also be used instead of Aprons for Roll Up Doors. Niches should be the width of the door opening, 1" high, and inset 4" from the outer edge of the concrete.

Summer Pours – Customers are responsible for keeping their concrete foundation wet for a few days after pouring in hot weather to keep the concrete from becoming brittle. Brittle foundations can result in cracking of the concrete when anchoring base rails.

"Black Gumbo Soil" – Also known as black clay soil; this type of soil can cause excessive settling of concrete foundations when abrupt changes of soil conditions occur, such as drought or extended dry periods followed by extended periods of rain. This settling subjects metal structures to extensive torque, and can cause numerous waves or wrinkles in the metal. This effect can also interfere with door operation. To help mitigate this effect, 6" slabs and/or 24" deep footings are recommended to avoid any additional cost of building repairs due to this type of soil.

Erosion Control – Customers are responsible for erosion control of the fill dirt adjacent to the concrete slab.